Introduction
ElectriControl (“we”, “our”, or “us”) is committed to ensuring that your orders are processed and delivered efficiently and reliably.
This Shipping Policy explains our shipping methods, costs, delivery times, and procedures when you purchase products through our website.
Who We Are
ElectriControl (Nano Technologies SA CC)
- Website: https://www.electricontrol.co.za
- Email:
- Phone: +27 72 377 3038
Free Shipping
We are pleased to offer Free Delivery on all orders with a total value exceeding R10,000.00 (ZAR).
This applies to standard delivery addresses within the borders of South Africa.
Standard Shipping Costs
For orders under R10,000.00, standard shipping rates apply. Deliveries are fulfilled via our trusted local courier partners.
- Local (South Africa) Courier Cost: Standard courier rates are calculated at checkout based on the size, weight, and delivery destination of your order within South Africa.
Delivery Timeframes
We strive to dispatch all orders as quickly as possible.
- Orders are processed during standard business hours (Monday to Friday, excluding public holidays).
- Estimated delivery times will depend on your location and the specific courier service utilized.
- While we make every effort to ensure timely delivery, unforeseen circumstances with courier partners may occasionally cause delays.
Delivery Requirements
- Please ensure that the delivery address provided during checkout is accurate and complete.
- A physical address is required for courier deliveries (we cannot deliver to P.O. Boxes).
- Someone must be available at the specified address during business hours to receive and sign for the package.
International Shipping
Currently, our standard shipping terms apply to deliveries within South Africa. If you require shipping outside of South Africa, please contact us directly to discuss potential arrangements and receive a custom shipping quotation.
Damaged or Lost Parcels
We take great care in packaging our products securely. However, if your order arrives damaged, or if it is lost in transit, please contact us immediately so that we can investigate the matter with the courier and assist you with a replacement or refund in accordance with our terms and conditions.
Changes to This Shipping Policy
We reserve the right to update this Shipping Policy from time to time. Changes will be published on this page with an updated revision date.
Contact Information
If you have any questions regarding this Shipping Policy or the status of your order, please contact:
ElectriControl (Nano Technologies SA CC)
- Email:
- Phone: +27 72 377 3038
- Website: https://www.electricontrol.co.za
